2022 — Present


Given our lean team, I take on what I call PM++ responsibilities: design work, marketing, assigning and managing engineering sprints, along with the traditional roles of a Product Manager. I work closely with the CEO, engineers, and sales team.

I’m currently the sole Product Manager at ReMatter, managing our two native mobile apps and web-based platform. Our mission is modernize the scrap metal recycling industry and we are building the most intuitive, efficient, and powerful operational platform to optimize scrapyard operations globally. In doing so, we enable a more sustainable world as metal is one of the most efficient materials to recycle and reduce carbon footprints (of mining and processing).

Some of the key strategic projects I have worked on in this role are:

1. California Redemption Value (CRV)

2. Split Payments

ReMatter users have to split scale ticket payments for:

  • compliance reasons: Material type is what restricts payout today. Many states have regulations for nonferrous materials: as in they are legally restricted to pay out a maximum of $20 today and remaining of total payout after 3 days
  • internal reasons: prefer to limit the amount of $ paid by cash and remaining amount is to be paid by check
  • deferring total payment: pay small amount today and then pay out the remaining after allowing for proper grading of material

Business Invariants and Rules:

Users require split payments to have the:

  • ability to select frequency (# of payments)—> user enters how many payments the payment will be split between
  • ability to split payment across a time period: days, weeks, month
  • ability to split payment across method: partial check, partial cash, partial ACH
  • ability to split payment basis: % and $

Solution

Maintain the current interface for payment preferences (type, schedule, legal hold) but add more payment flexibility to allow the user to know the total value of the scale ticket, enter the dollar value they want to pay out or % of the ticket, allow the user to split the payment an unlimited # of times, and apply legal holds to the payment splits independently.

Edge Cases:

  • cashier doesn’t know the material type (material type like nonferrous is what restricts payout due to state-specific scrap metal compliance rules) related to a scale ticket, so scale operator must check “legal hold” when applicable
  • Must be shown the total value of the scale ticket in the event that they want to roughly pay out 20% of the ticket (to be ~at 10k)

Risks and Rabbit Holes

Risks:

  • user may forget to log the manual payments (i.e. check) when split payments are allowed
  • harder to track what payment went to what material in the event of paying against a regulated material
  • material is returned to the customer and payment is refunded it is harder to clawback parts of the split payment (esp if a cash payment had been issued rather than a check that could be canceled)
  • “specify payment split” button if payment amount is less than 100% of the value of the total scale ticket amount; 
  • if one of the split payments (the payable payment) is voided, the original Payable Note is adjusted

Rabbit Holes [out of scope items; better fit for future work]

  • Receiving Split Payments
  • Handling Multi-Currency

Decisions

1.) Show 1 payment by default to ensure that those who are not using split payments are not affected by a new UI.

2.) If the user enters the payment amount as %, then grey out the “amount” field

3.) If the user enters a payment amount or a % that is not equivalent to the total face value of the ticket/100% of the ticket, then automatically feeds a second payment split into the modal. In this second payment split, the user must schedule when the remaining amount of the scale ticket will be paid.

4.) Allow users to add as many “splits” against the scale ticket payment as they like.

5.) The UI design was modeled after Load Board> Custom Jobs and uses a similar general format to keep this component scalable. The interface will be identical for handling payout of multiple scale tickets within Payments> All Payables

Payable Note Logic:

  1. A payable note can be associated 1:1 OR 1: many payable payments
  2. When a payable payment is issued for $x, set the payable note to be equal to $x. Create a secondary payable note in which the amount= total-$x

Voiding Payable Payment Logic:

  1. If the user voids the payable note, then the system should update the payable note, i-1.

3. Financial Account Insight

4. Speed Improvements

2022
After graduating from Wharton, I used the downtime during summer recruiting season to assist my peer with her fintech startup, Miren. Miren focuses on streamlining the loan process for small banks and Community Development Financial Institutions (CDFI).

In this role, I focused on product strategy and growth to help grow Miren’s customer base. Through competitor analysis, user-interviews, and industry research, I refined Miren’s Ideal Customer Profile (ICP) and aligned product strategy. To increase awareness in this high word-of-mouth marketing driven industry, I created assets for our weekly marketing emails like those below.
Fidelity
2021
During Wharton, I had the opportunity to consult on Fidelity's financial wellness app, eMoney. The project was to determine a new market opportunity for the Incentive product while identifying product gaps, GTM, and the appropriate roadmap for implementation.
2021
During the summer between my MBA years, I worked at Spot AI, a  B2B video intelligence SaaS company, as a Product Manager. In this role, I launched 3 features 0 to 1, including conducting competitive analysis, customer interviews, writing Product Requirement Documents, and working with engineering and design to both implement and test the features. As a Product Manager at a small scale startup, I also helped to support other functions like sales (by creating battlecards for new verticals and working with third parties to compile camera install contracts to land deals). Moreover, I wrote knowledge based articles and our monthly product newsletter about the latest product features to flex my marketing skills. You can view some of my work and read the articles by clicking on the respective titles below.
2016-2020
After undergrad, I worked a traditional role in energy as a Process Design Engineer. A Process Design Engineer effectively is a blend of Product Management, Project Management, and Engineering for the industrial space. I was responsible for: determining if a capital project was feasible, how it was feasible, and putting together the technical package for implementation with the recommendation of how to best move forward while maximizing the ROI of the project.


My motive for taking this role was threefold: 1. to work within the most design constraints as Los Angeles has the most stringent environmental (EPA) requirements, which dictate process design 2. to make a positive impact on the energy sector by improving the processing efficiency 3. to establish fundamental problem solving while honing analytical skills in a non-steady state, multivariable environment.